mahkota88 Privacy Policy

This page describes what we collect when you use mahkota88 and how we keep that data protected. We are committed to transparency about our data practices and your rights as a user on our platform.

We collect personal information only to operate our sportsbook and live-casino services, process your account, handle withdrawals, and comply with local regulations. Our approach is straightforward: we ask for what we need, we store it securely, and we do not sell it to third parties.

What we collect on mahkota88

When you register an account on mahkota88, we collect your name, email address, phone number, and date of birth. During account verification (KYC), we request a government-issued ID and proof of address. We also collect your payment details—bank account numbers, e-wallet identifiers for DANA, e-wallet, mobile banking, and local payment—only when you initiate a deposit or withdrawal.

We log your activity on our platform: which games you play, your betting history, login times, and IP address. This helps us detect fraud, prevent account abuse, and improve our service. We do not track your behaviour outside mahkota88.

Note: We use cookies to remember your login session and language preference. You can disable non-essential cookies in your browser settings.

How we use your data

Our primary use of your data is to operate your account, process deposits and withdrawals, and settle your bets. We verify your identity to comply with anti-money-laundering regulations in jurisdictions where we operate. We also use your contact details to send account notifications, withdrawal confirmations, and security alerts.

We may contact you via email or SMS during business hours if we need to clarify your KYC documents or investigate unusual account activity. We do not use your data for marketing unless you explicitly opt in.

Third-party processors and data location

We work with payment processors to handle online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). These processors see only the information necessary to complete your transaction. Our servers may sit outside your jurisdiction; by using mahkota88, you consent to this transfer.

We do not sell your data to advertisers, data brokers, or other third parties. We may share anonymised statistics with our business partners to improve our platform.

Your rights on mahkota88

You have the right to request a copy of the data we hold about you. You can update your email, phone number, and address in your account settings at any time. If you wish to close your account, contact our support team and we will delete your personal data within 30 days, except where we are required by law to retain it.

If you believe your data has been misused, you may lodge a complaint with the data protection authority in your jurisdiction.

Our commitment to security

We use industry-standard encryption to protect your data in transit and at rest. Our team conducts regular security audits and follows standard security practices to prevent unauthorised access. However, no system is completely risk-free; we encourage you to use a strong password and enable two-factor authentication on your mahkota88 account.

Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of mahkota88 after such changes constitutes your acceptance of the updated policy.

Contact mahkota88

If you have questions about how we handle your data, or if you wish to exercise your rights, please reach out to our support team. We are available during business hours to assist you with account recovery, KYC clarification, and data requests. You can contact us via email or through the support portal in your mahkota88 account.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.